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FAQ

Orders

You may return or exchange any Trophyline ® product for any reason. Start your return or exchange here https://trophyline.com/a/returns

All product is shipped back to ATTN Trophyline, 591 Avenue A, Leetsdale PA 15056. You are responsible for shipping charges.

Trophyline ® will inspect every product that is returned to us. If product is in new condition, unused and in saleable condition within 30 days of purchase date we will refund or exchange your purchase price less the original shipping charges.

You may return or exchange any Trophyline ® product for any reason. Start your return or exchange here https://trophyline.com/a/returns

All product is shipped back to ATTN Trophyline, 591 Avenue A, Leetsdale PA 15056.You are responsible for shipping charges.

Trophyline will inspect every product that is returned to us. If product is in new condition, unused and in saleable condition within 30 days of purchase date we will refund or exchange your purchase price less the original shipping charges.

Yes. We ship internationally! Shoot us an email at info@trophyline.com if you do not see your country listed, reach out and we will see what we can do.  You can also shoot us a DM on Facebook or Instagram.  Or call us at 1-855-948-HUNT. Please note that the buyer is responsible for duties, taxes, tariffs and brokrage fees upon delivery.

Yes! This is something little that we can do to say thanks to those who save lives and serve our country. Find out how to apply here.

If you are a returning customer, click the ‘Sign In’ tab located on the top of the screen, and enter your email address and password. If you are a new customer, click the ‘Sign In’ tab, and create an account.

You can update your information by signing in to your account, and click the ‘My Account’ tab located at the top of the screen.

Sign in to your account and click the ‘My Account’ tab located at the top of the screen. Once you’re in the ‘My Account’ section, you will be able to make any changes to your account.

We accept Visa, MasterCard, Discover, American Express, debit cards with a Visa or MasterCard logo and TL Gift Cards. We also accept Paypal, Google Pay and Amazon Pay.

Shop now, pay with Klarna. We’ve partnered with Klarna to allow you to split your purchase into 4 payments so you can spread the cost of your purchase over time. Learn more here

When your order ships, you’ll receive an email confirmation with the tracking number(s) and estimated delivery date(s).

When an order is shipped, we’ll update your account to show the tracking number(s), and send you an email with the same information. Using the tracking number(s) provided, you can follow the path of your order from our warehouse to your destination.

Yes, Shoot us an email at support@trophyline.com

Or call us at 1-855-948-HUNT and we will help you take care of this.

If you have questions of want to make absolutely sure you have the right size?

Find us on Social Media, email at info@trophyline.com or Call OR Text us at 1-855-948-HUNT.

You can even chat with us by clicking the chat bubble in the bottom right of your screen. As always, we don't have a call center or automated messaging service. Just real people, answering real questions.

Mobile Venatic™ Rewards

Anyone! If you already have a Trophyline account with us - then you are already signed up!

If not, register today to begin earning points at https://www.trophyline.com/account/register

It's free to join!

Create an account (or sign in if you already have one). Be sure to sign in whenever you make a purchase in order to receive your points!

Use the rewards widget in the bottom left corner of your screen to create an account or log in, earn, access & redeem points, and share your referral link.

We can't offer points for purchases made if you check out as a guest.

You can earn a number of different ways.

You will earn when you sign-up, for each purchase you make, share on Facebook or follow us on Instagram, and you'll earn extra points when you celebrate your birthday!

You will move up to the next level the more you spend with us.

Great question! Yes, points expire. Your points will start to expire 1 year after you first begin earning points.

Points will expire on a rolling basis for customers who have not engaged in points activity for 1 year (365 days) or more.

Tier status resets every 12 months from when a new membership starts.

Within your Mobile Venatic™ Rewards launcher, (bottom left) you'll also find a list of ways to spend your points. Choose how you'd like to spend your points from the launcher, or redeem them right on the checkout screen. When you hit different levels you can redeem your points for rewards like free shipping and discounts!

We will also email you!

You will get a $25 voucher on your next purchase when your friend places an order with us for the first time.

You can find your points balance on the Rewards dashboard, located on the 'Mobile Venatic™ Rewards' button on the bottom left hand corner of the screen.

No, points cannot be added to your account retroactively.

You can earn points on all future purchases when logged into your account and shopping.

Rewards cannot be exchanged or returned for another product or service or a monetary refund.

Rewards may not be combined with any other vouchers or promotion.

You can cancel your account at any time.

Please send an email to info@trophyline.com and write “cancel Rewards program membership” in the subject line from the email account you had signed up with.

Products

The Tree Saddle ® Cradles your seat like a hammock and actually PROMOTES CIRCULATION; the leg straps are NOT tight! This is one of the key features of the Tree Saddle ® that contributes to its ALL DAY COMFORT.

No.  Bow Hunting: The Tree Saddle ® creates a unique, patented system that uses the hunter’s body weight as a counter balance and the Tree as natural cover. Always keep the bow on your shooting side (left side if you’re a right handed shooter; right side, if you’re a left handed shooter). When you get ready to shoot, place the balls of your feet on your platform/ring of steps so you can pivot with your toes clearing the tree. For shots around the tree, lean into your shot with your upper body, bending your knees into the tree and using your feet and knees as leverage points; the patented interlocking loops on the Tree Saddle automatically glide into the appropriate position to keep your body squared up and your shots rock solid. When taking shots behind you make sure you’re on the balls of your feet so your toes will clear the tree, pivot into shot position turning your entire body smoothly into the shot with your body squared up.

Firearms & Crossbow Hunting: The Tree Saddle and Tree provide an integrated rest for shooting. You can steady your shot against the tree. You can’t get any steadier than that when hunting out of a tree. When shooting away from the tree, anchor your arm on the Tether or in the V created by the bridge between your body and the tree; bend the knee at the back of the shot and anchor your knee and the front of that chin against the tree to further anchor a rock solid shot.

Yes. It's designed to be worn to wear to and from your hunting area.  You can also throw it in your pack if you choose to do so.

See Size Chart

Size Medium/ Large: Waist size up to 36”

Size Large/XL: 36” to 42+

If you fall between sizes we recommend that you always go with the larger one.  We accept returns within 30 days if the saddle is in new condition.  We can also do an exchange for the correct size.

All models and all sizes have a 300 lb weight capacity.